RagingBull Casino Privacy Policy

This Privacy Policy describes how Primrose Media Limited (Reg. No. 15804), registered at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros, collects, uses, stores, and shares personal data gathered through ragingbullbet.com. Primrose Media Limited is the data controller for all personal information processed in connection with your use of the platform.

By registering an account or using any service on ragingbullbet.com, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

Who Controls Your Data

The data controller is Primrose Media Limited, Reg. No. 15804, Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. For all privacy-related enquiries and data subject requests, contact us at [email protected] with the subject line Privacy Request.

What Data We Collect

We collect personal data across several categories depending on how you interact with the platform.

Registration data includes your full legal name, date of birth, residential address, email address, phone number (if provided), and chosen username. This data is collected when you create an account.

Payment and transaction data includes deposit amounts, withdrawal requests, payment method identifiers (card type and last four digits, or crypto wallet address), transaction reference numbers, and currency. This data is recorded for every financial transaction on the platform.

KYC and identity verification data includes copies of government-issued photo identification (passport or driver’s licence), proof of address documentation, and payment method confirmation. This data is collected before withdrawal processing in compliance with our regulatory obligations under Anjouan eGaming License No. ALSI-202409021-F12.

Technical and usage data includes IP address, device type, operating system, browser type and version, pages visited, session duration, game history, and bet records. This data is collected automatically through our platform infrastructure and log files.

Cookie and analytics data includes browsing behaviour, referral source, and session identifiers. See the Cookies section below for full detail.

Why We Collect and Process Your Data

We process your personal data on the following legal bases:

Contractual necessity: processing your registration data, payment information, and game transactions is required to provide the services you have contracted for by creating an account and accepting our Terms and Conditions.

Legal obligation: collecting and retaining KYC documents, identity verification records, and transaction history is required by our licence conditions under Anjouan eGaming License No. ALSI-202409021-F12.

Legitimate interests: processing technical and usage data allows us to maintain platform security, detect fraud, prevent money laundering, and improve game and site performance.

Consent: sending promotional communications and non-essential cookies is conducted on the basis of your consent, which you may withdraw at any time.

We do not sell your personal data to third parties. We do share your data with the following categories of service providers where necessary to operate the platform:

Real Time Gaming (RTG), our exclusive game software provider, receives game session identifiers and bet records as part of the game delivery infrastructure. RTG operates under its own data protection obligations.

Payment processors including providers of Bitcoin, Litecoin, Tether, Changelly, Coindraw, and card payment gateways receive the transaction data necessary to process your deposits and withdrawals.

KYC and identity verification service providers receive identity documents and address verification data as part of the regulatory compliance process.

Fraud prevention and anti-money laundering services receive transactional and behavioural data to assess risk and flag unusual patterns.

We require all third-party service providers to maintain appropriate data security standards and to process your data only for the purposes we specify.

Data Retention

We retain your personal data for as long as your account remains active and for a period of at least five years following account closure, in compliance with our regulatory obligations under Anjouan eGaming licensing requirements. KYC documents are retained for a minimum of five years from the date of collection.

After the applicable retention period has elapsed, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.

Your Data Subject Rights

As a data subject, you have the following rights in relation to your personal data held by Primrose Media Limited:

The right to access the personal data we hold about you. The right to rectification of inaccurate or incomplete personal data. The right to erasure of your personal data, subject to our legal and regulatory retention obligations. The right to restriction of processing while an accuracy dispute is resolved. The right to object to processing conducted on the basis of legitimate interests. The right to data portability for data you have provided on a contractual basis.

To exercise any of these rights, send a written request to [email protected] with the subject line Privacy Request. We will acknowledge your request within five business days and provide a full response within 30 days.

International Data Transfers

Primrose Media Limited is registered in the Autonomous Island of Anjouan, Union of Comoros. Your personal data may be transferred to and processed in jurisdictions outside your country of residence, including the Comoros, where data protection laws may differ from those in your home jurisdiction. We take appropriate contractual and technical safeguards to ensure that your data receives an equivalent level of protection regardless of where it is processed.

Cookies and Analytics

We use cookies and similar technologies on ragingbullbet.com for the following purposes: essential cookies that are required for the platform to function (session management, login authentication); analytics cookies that measure page views, session duration, and user journeys to help us improve the platform; preference cookies that remember your display and language settings; and marketing cookies that allow us to measure the effectiveness of our promotional campaigns.

You can manage non-essential cookie categories through your browser settings. Disabling analytics and marketing cookies will not affect your ability to use the platform or access any game in the Real Time Gaming library. Note that disabling essential cookies may prevent the platform from functioning correctly.

Right to Complain to a Supervisory Authority

If you believe we have processed your personal data unlawfully or in a manner inconsistent with this Privacy Policy, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. You also have the right to escalate data protection concerns related to our regulatory conduct to Anjouan eGaming, the authority that issued License No. ALSI-202409021-F12.

Contact for Privacy Matters

All data subject requests, privacy complaints, and questions about this policy should be directed to [email protected] with the subject line Privacy Request. We aim to acknowledge all requests within five business days.